- Edgefield County School District
- Frequently Asked Questions
Technology
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- Edgefield County School District
- Frequently Asked Questions
How to Receive Tech Support
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How do I get support for my Childs Device
If your child is experiencing issues with their district issued device, they should inform their teacher or the staff member at each school that is responsible for device distribution.
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How do staff members get support for technology issues?
Staff members who are experiencing technology issues should submit a ticket through the ECSD OS Ticket system.
If you are a vendor, or not affiliated with Edgefield County School district, do not contact us through our ticketing system. Also, students and parents should not submit a ticket using this ticketing system.
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Where is the Technology Department Located?
The technology department is located at the ECSD Office located on the corner of Par Drive and Columbia Road in Johnston, SC.
3 Par Drive
Johnston, SC
Parent and Student FAQ
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Will my student receive a district issued device?
ECSD is a one-to-one school district. All students will receive a district issued chromebook. In order to receive a device, a student must have a signed AUP and Chromebook Agreement. This chromebook is to be used for school work only. The students and parents are responsible for this device and will be held to the guidelines provided in the district chromebook agreement. All devices will have their internet connection filtered in accordance with CIPA guidelines.
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Will my student have a district email address?
All students will have a district Gmail address for school use. This email address is to be used for communication between the teachers and the student. This email should not be used for personal communication or for any personal use.
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What devices will certified staff members receive?
All certified staff will receive a district issued chromebook. Each classroom will be equipped with a phone, desktop, and Viewboard.
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If I am moving locations in the district, what do I need to do?
If you are a certified staff member that has been issued a chromebook, you will keep that device as long as you are moving to another school in the district. All desktops and phones will remain in the classroom. Do Not move any district-issued technology from your classroom.
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If I am retiring or leaving the district what is the process concerning technology?
Any employee or staff member leaving the district should return their district issued device and district issued ID to the school administration before their last day. Please be aware that your district logins and accounts will be locked after the last day of your employment. All documents and data saved in your Google and U Drives will be deleted. Please follow the provided instructions to transfer your documents to a personal Google account.
Click Here for Instructions for Google Transfer
Principals/School Administrators:
It is your responsibility to make sure that each employee leaving the district returns their district issued chromebook and ID. Make sure that the chromebook is turned in without damage and with the case and charger. Also, make sure that technology is informed of the employee leaving the district so that the accounts and building access can be removed.